Customer Services laid bare as part of PVM / City West training
We have had the pleasure of working with City West Housing Trust on an NLDC funded project in Salford. A team of women were introduced to the basic principles of customer service and then tasked with making films on the subject. All of the women were completely new to film-making and were thrown in at the deep end, including learning interview techniques, getting street vox-pop interviews and story-boarding their own films for a one hour film-making challenge.
Customer Services laid bare as part of PVM / City West training
We have had the pleasure of working with City West Housing Trust on an NLDC funded project in Salford. A team of women were introduced to the basic principles of customer service and then tasked with making films on the subject. All of the women were completely new to film-making and were thrown in at the deep end, including learning interview techniques, getting street vox-pop interviews and story-boarding their own films for a one hour film-making challenge.
Long time listener, first time caller.
Hi everyone, just wanted to share a couple of poems, one recent one from earlier in the year. The first is quite playful and the next is from a set focusing on one character through a span of 200 years.
Companions.
Portas Pilot
Take a look at this video of Levenshulme's bid for cash to become a "Portas Pilot".
This is a great video that shows just what the people of Levenshulme can do. We have a brilliant community, and a cash injection to breathe new life into our High Street is much needed!
Getting older and being inspired
This has been a mixed month that I have enjoyed. I have been writing this month just talking a lot about the Shake the Dust project. It is getting really good at present, a lot of my group in Young Identity are becoming very proactive and seem really driven. Their excitement is infectious and I look forward to more of this during the following months. However this process has made me think I used to sit where they sit so out of no where I feel really old, yet only slightly wiser I guess it is weird what can spark your own thoughts of mortality.
Receptions’ latest Parent Workshop
Last week reception had not one, but two, parent workshops about reading. We were very lucky to have a special guest speaker at one of the sessions too – our very own Mrs Lennon. All parents were keen to chat about learning to read and wanted to know how they could help their children at home so we gave them lots of ideas to make it fun with games and even websites.




